HansaWorld Software Support Services


HansaWorld is committed to providing you with an excellent support service. Our knowledgable support staff is ready to assist you during normal business hours. In some countries, for some industries and with proper software support contracts in place, we offer year round 24x7 support service. In addition, HansaWorld’s online knowledge database is accessible to all of our customers anytime from anywhere. You may also contact us using our standard contact form.

We offer telephone support for most of our products. The Remote Support contract gives you an unlimited number of “incidents” when you can call our support lines. In most countries you can also choose to get support from our partners instead, or combined with our Remote Support.

HansaWorld support team can be reached by:

Online knowledge database consists of:

Only customers with valid software support agreements are eligible for telephone and email support.